RocketMan Service Guarantees
Being Professional is one of our core values. We stand behind the product we deliver to our customers in most cases longer or more thoroughly than our competition. Below are the definitions of each of the guarantees we provide.
Equipment Guarantee
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HVAC System Installs 10-year parts and materials 2-years labor 1-year maintenance |
HVAC Equipment Installs 10-year parts and materials 1-year labor 1-year maintenance |
HVAC and Plumbing Service 30 days labor |
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Water Heater Tank 6-year equipment 1-year labor 1-year maintenance |
Water Heater Tankless 3-year equipment 12-year heat exchanger 1-year labor 1-year maintenance |
Water Treatment Lifetime warranty on tanks and resin 10-year on valve and electronics 2-year labor 1-year maintenance |
During the first year of your heating and air conditioning system, if you are dissatisfied with the operation of the system we installed, we will promptly correct the problem. If after correcting the problem, the equipment is still not operating as per the manufacturer’s specifications, we will REMOVE it and REFUND your money! 100% SATISFACTION GUARANTEED!
Apples-To-Apples Guarantee
Our customers deserve the best air conditioner and furnace for the best price. Our Apples-to-Apples Guarantee is that if you can find the same system, “Apples-to-Apples”, installed for less, we will beat it by $500.
Home Care Guarantee
Our flat rate pricing policy ensures a fair and accurate price. All our technicians and plumbers are background checked, drug screened, N.A.T.E. certified, and factory authorized. They will treat your home or business with the respect it deserves by using drop cloths and shoe covers to protect your property.
Green Guarantee
We will recover refrigerant from your existing system and have it recycled according to E.P.A. guidelines. All old equipment will be safely removed and hauled away for scrap recycling, not deposited in a landfill. All packaging from your new system will also be recycled and all trash or debris will be disposed of properly.
